FYI... -------- Forwarded Message -------- Subject: Major Incident - INC0069064 - Group spaces and Panopto unavailable Date: Thu, 17 Sep 2015 06:57:27 -0700 From: ICT Incident Manager <incident.manager@imperial.ac.uk> Reply-To: service.desk@imperial.ac.uk To: ict-major-incident-dl@imperial.ac.uk Dear Customer, The notes below refer to Major Incident INC0069064. Resolved Incident: The earlier issue which led to users being unable to access some shared drives and Panopto has now been resolved, and access has been restored to normal. We apologise for any inconvenience caused and are investigating the underlying cause of this issue with IBM. You can follow progress and future updates via the Service Status page here: https://imperial.service-now.com/ict/status.do For any comments relating to either the incident or this email, please contact ICT Incident Manager. Thank you, ICT Imperial College London Tel: +44 (0)20 7594 9000 (49000 internal) Web: imperial.ac.uk/admin-services/ict/contact-ict-service-desk Twitter: @TheServiceDesk ------------------------------------------------------------------------ You are currently subscribed to receive ICT Major Incident notifications. To unsubscribe, please email ICT Incident Manager. Ref:MSG3578198