Subject: FW: Important! Maintenance work affecting access to your home directory (H drive)- 24th October
From: "Allatt, Paul" <[email-masked]>
To: ICTAP Members <[email-masked]>
Date: Fri, 16 Oct 2009 11:38:47 +0100

Dear All
For information. You should have received this directly.

The Windows file servers are being replaced with new servers and so home directories will be unavailable for periods during Saturday 24th October.

ICT apologies for any inconvenience caused by this work.

Regards
Paul

From: Service Desk
Sent: 09 October 2009 15:15
To: Imperial ICFS16 Outage Notification; Imperial ICFS7 Outage Notification; Imperial ICFS6 Outage Notification; Imperial ICFS18 Outage Notification
Subject: Important! Maintenance work affecting access to your home directory (H drive)- 24th October

Dear Colleagues,

In order to ensure the continued good performance of your Windows home directory (drive H), ICT will be carrying out essential maintenance work on your file server from 10am until 5pm on Saturday 24th October.  Your Windows home directory will not be available while this work is being carried out.

While the home directory is unavailable, users of Windows systems connected to the IC domain may encounter performance problems and experience difficulty using some applications, including Outlook and Microsoft Office.  Any files and documents stored on drive H will also be unavailable.

The Exchange e-mail service will not be affected by this work and the Outlook Web Access (OWA) will continue to operate as normal.  Users experiencing difficulty using Outlook while their home directory is offline are advised to use the OWA to access their e-mail.  OWA is available at the following address:  https://icex.imperial.ac.uk

If you have any questions regarding this outage please contact the ICT Service Desk on x49000, or by e-mail at [email-masked]<mailto:[email-masked]>

Regards,
ICT Service Desk