FYI... -------- Forwarded Message -------- Subject: Major Incident - INC0091174 - Users reporting that they are unable to add and remove files from Blackboard Learn. Date: Fri, 23 Sep 2016 01:37:10 -0700 From: ICT Incident Manager <incident.manager@imperial.ac.uk> Reply-To: service.desk@imperial.ac.uk To: ict-major-incident-dl@imperial.ac.uk Dear Customer, The notes below refer to Major Incident INC0091174. Resolved Incident: Beginning at 09:25 on 23/09/2016, college users were unable to add and remove files from Blackboard Learn and were receiving a Java error. The support team have identified the cause and now resolved the issue and service is resumed as normal. You can follow progress and future updates via the Service Status page here: https://imperial.service-now.com/ict/status.do For any comments relating to either the incident or this email, please contact ICT Incident Manager. Thank you, ICT Imperial College London Tel: +44 (0)20 7594 9000 (49000 internal) Web: imperial.ac.uk/admin-services/ict/contact-ict-service-desk Twitter: @TheServiceDesk ------------------------------------------------------------------------ You are currently subscribed to receive ICT Major Incident notifications. To unsubscribe, please email ICT Incident Manager. Ref:MSG5349872