-------- Original Message -------- Subject: RE: ICT Service desk phones - Update Date: Thu, 17 Mar 2011 16:06:48 +0000 From: Allatt, Paul <p.allatt@imperial.ac.uk> To: ICTAP Members <ccs-dept@imperial.ac.uk> CC: ICT Incident Manager <incident.manager@imperial.ac.uk> Dear All, ICT service desk phones are now working again. ICT apologises for the earlier disruption to service. Regards Paul *From:*Allatt, Paul *Sent:* 17 March 2011 14:23 *To:* ICTAP Members *Cc:* ICT Incident Manager *Subject:* ICT Service desk phones Dear All, We have a problem with the ICT service desk phones. (ext 49000) If you try to ring you may get disconnected or hear a distorted message. We have alerted the supplier of our managed phone system and they working on the issue. We are expecting a resolution by 15.30. We will let you know once the service has been restored. ICT apologises for the inconvenience caused. regards Paul