On 3 Nov 2010, at 12:25, David Colling wrote:
Hi Dave,
While this is a good development I think that ability to access support at all times (well during normal working hours) is important. If the ICT staff are now to be based in Huxley they will be behind a swipe card entry system to which people in physics will not have access and this is something that needs to be corrected. The solutions that I see are that people in physics have access to Huxley level 2 or at least the 'phone number of the support is clearly advertised in Blackett.
I had occasion to go over to Huxley 411 (not level 2) a couple of times recently and did not spot a swipe card lock. Maybe I was lucky! I did have to knock on their door, but there were people there who were able to help. I agree that it would be best to have people based in Blackett all the time, but decisions against this seem to have been made some time ago. Dave