Thank you again for all your replies, I have been meaning to send a summary all week so my apologies for the delay. Basically, I am going to work with ICT in the next weeks to resolve these issues. College is very keen to once again become Cyber Essentials certified. However, this must not get in the way of research. So we will look at exactly what this really means (which may well differ from how it is being interpreted). This may well be different for people with different levels of sensitive data for example. We will also look at whether all of college needs to be Cyber Essentials certified. Ultimately, the CIO has made it very clear in the meeting (and personally to me outside of this meeting) that this will not be allowed to hinder research and that a solution will be found (which may be to remove this software for most research users or might be something else). So I am afraid that the current answer is to watch this space for the moment but change will happen on a timescale of weeks. In the meantime please do continue to send me the problems that you are encountering and let me know if you have raised them with ICT. Best, david