September 2016 - Physics-Departmental-Computing

Fwd: Major Incident - INC0091174 - Users reporting that they are unable to add and remove files from Blackboard Learn.
by David Colling 23 Sep '16

23 Sep '16

FYI... -------- Forwarded Message -------- Subject: Major Incident - INC0091174 - Users reporting that they are unable to add and remove files from Blackboard Learn. Date: Fri, 23 Sep 2016 01:37:10 -0700 From: ICT Incident Manager <incident.manager(a)imperial.ac.uk> Reply-To: service.desk(a)imperial.ac.uk To: ict-major-incident-dl(a)imperial.ac.uk Dear Customer, The notes below refer to Major Incident INC0091174. Resolved Incident: Beginning at 09:25 on 23/09/2016, college users were unable to add and remove files from Blackboard Learn and were receiving a Java error. The support team have identified the cause and now resolved the issue and service is resumed as normal. You can follow progress and future updates via the Service Status page here: https://imperial.service-now.com/ict/status.do For any comments relating to either the incident or this email, please contact ICT Incident Manager. Thank you, ICT Imperial College London Tel: +44 (0)20 7594 9000 (49000 internal) Web: imperial.ac.uk/admin-services/ict/contact-ict-service-desk Twitter: @TheServiceDesk ------------------------------------------------------------------------ You are currently subscribed to receive ICT Major Incident notifications. To unsubscribe, please email ICT Incident Manager. Ref:MSG5349872

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Urgentish (scientific) software licences
by David Colling 02 Sep '16

02 Sep '16

Dear All, This was forwarded to me by a couple of peoplelast week and this. The reason that it is urgentish is because I have been busy doing other things (holiday and conferences) so my apologies. I would like to get a list from this group as quickly as possible (ideally today) and then send that list to the staff lists for any additions, ideally over the weekend. I would like somebody from ICT to correct me but my understanding is that we have site/faulty/departmental licenses for: Mathematica Maple Matlab Labview Origin Intel Compilers NAG Libraries (some varient of) SPICE? (what else) What other things do we need/would benefit from? Best, david *From:*French, Paul (PHOT) M W *Sent:* 25 August 2016 15:05 *To:* Armstrong-Brown, Sophie; Barahona, Mauricio; Hankin, Chris L; Klug, David R; Frankel, Gad M; Guo, Yi-Ke; Haigh, Joanna D; Weir, Kenny; Kitney, Richard I; Kucernak, Anthony R J; Lamb, Jeroen S W; Makuch, Zen A; Matthews, Steve J; Ces, Oscar; Siegert, Martin J; Egede, Ulrik; Vilar Compte, Ramon; Welton, Tom; Wilson, Rebecca K *Subject:* (scientific) software licences Dear colleagues, In the FOSC meetings, we have discussed the cost of purchasing scientific software licences and the concern has been raised that many staff in different Departments may be purchasing individual licences in parallel for software such as data fitting, image processing, visualisation, graphic design, mathematics etc. Wil Bennet has asked us to provide a list of software packages that we need and we will try to identify those for which we currently purchase individual licenses that could perhaps be provided more cheaply through consolidated purchase across FoNS or the College. Please could you send me a list of the software that you think is used by more than a few people in your Departments and indicate whether or not you think it is already provided as a site licence for College or Department? To get things started, I would suggest the following have multiple users: LabView MATLAB Mathematica Maple Origin Equation Editor Volocity Bitplane - Imaris Definiens Huygens Metamorph FEE Amira We have or have had site licenses for some of these packages but I am not sure of the current situation. In some cases site licences are restricted to specific Departments or Faculties. If you can help us generate a list of the software tools that we need to use as a community in our research, we can explore opportunities for further consolidated purchasing of licences. Please highlight any obvious candidates for a site licence where we do not currently have one. Best wishes, Paul

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Fwd: RE: FW: (scientific) software licences
by David Colling 02 Sep '16

02 Sep '16

I had meant to attach the list so far to my previous email but then sent without attaching... Apologies for the extra email -------- Forwarded Message -------- Subject: RE: FW: (scientific) software licences Date: Wed, 31 Aug 2016 17:17:14 +0000 From: French, Paul (PHOT) M W <paul.french(a)imperial.ac.uk> To: Colling, David J <d.colling(a)imperial.ac.uk>, Weir, Kenny <k.weir(a)imperial.ac.uk> Thanks Dave, I attach the list we have so far. It would be helpful if you could give me an idea of how many users you think there are for each package. We need some way to prioritise. Best wishes, Paul

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