Physics-Departmental-Computing

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physics-departmental-computing@imperial.ac.uk

August 2015

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Fwd: Major Incident - INC0066819 - Group space access issues
by David Colling 03 Aug '15

03 Aug '15

FYI... -------- Forwarded Message -------- Subject: Major Incident - INC0066819 - Group space access issues Date: Mon, 3 Aug 2015 06:45:13 -0700 From: ICT Incident Manager <incident.manager(a)imperial.ac.uk> Reply-To: service.desk(a)imperial.ac.uk To: ict-major-incident-dl(a)imperial.ac.uk Dear Customer, The notes below refer to Major Incident INC0066819. Current incident: Users will be experiencing problems accessing group space (shared drives) at the moment due to a server issue. The support teams are working on this a priority and aim to have normal service restored as soon as possible. We apologise for the inconvenience caused by this issue. You can follow progress and future updates via the Service Status page here: https://imperial.service-now.com/ict/status.do For any comments relating to either the incident or this email, please contact ICT Incident Manager. Thank you, ICT Imperial College London Tel: +44 (0)20 7594 9000 (49000 internal) Web: imperial.ac.uk/admin-services/ict/contact-ict-service-desk Twitter: @TheServiceDesk ------------------------------------------------------------------------ You are currently subscribed to receive ICT Major Incident notifications. To unsubscribe, please email ICT Incident Manager. Ref:MSG3374951

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