Hi Daniela, I am having an issue with the grid. When I tried to upload the file to the grid, I am getting this error: Uploading /vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe StorageFactory._generateStorageObject: Failed to instantiate UKI-LT2-QMUL2-disk: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum Traceback (most recent call last): File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/Stora geFactory.py", line 416, in __generateStorageObject storage = storageClass(storageName, parameters) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _SRM2Storage.py", line 31, in __init__ super( GFAL2_SRM2Storage, self ).__init__( storageName, parameters ) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _StorageBase.py", line 74, in __init__ self.ctx = gfal2.creat_context() GError: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum StorageFactory.getStorages: Failed to instantiate any storage protocols. UKI-LT2-QMUL2-disk Error: failed to upload /vo.moedal.org/sim/13TEVYY/Fil esByArka/unweighted_events.lhe to UKI-LT2-QMUL2-disk The environment that I am using is attached to this mail. Thank you, Arka On Tue, Mar 20, 2018 at 9:12 PM, Daniel Felea <Daniel.Felea@cern.ch> wrote:

Hi Arka,

Please, can you provide answers to Daniela's questions ?

The problem signaled with gfal I don't have it, indeed it's probably a function of environment variables.

Still, the uploading issue persists even without this gfal problem, but let's take one at a time.

Thanks and cheers, Daniel

------------------------------ *From:* gridpp-dirac-users-bounces@imperial.ac.uk [ gridpp-dirac-users-bounces@imperial.ac.uk] on behalf of Daniela Bauer [ daniela.bauer.grid@googlemail.com] *Sent:* 20 March 2018 17:17 *To:* gridpp-dirac-users@imperial.ac.uk *Subject:* Re: [Gridpp-Dirac-Users] errors - issue when uploading files to QMUL

Hi Daniel,

This looks like the command is picking up the wrong version of gfal. Is this a recently installed UI ? Could you please sent us your environment ?

Cheers, Daniela

On 20 March 2018 at 16:09, Daniel Felea <Daniel.Felea@cern.ch> wrote:

...

Hi again,

In addition to those sent before, please see below the errors got by MoEDAL colleague:

Uploading /vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe StorageFactory._generateStorageObject: Failed to instantiate UKI-LT2-QMUL2-disk: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum Traceback (most recent call last): File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/Stora geFactory.py", line 416, in __generateStorageObject storage = storageClass(storageName, parameters) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _SRM2Storage.py", line 31, in __init__ super( GFAL2_SRM2Storage, self ).__init__( storageName, parameters ) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _StorageBase.py", line 74, in __init__ self.ctx = gfal2.creat_context() GError: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum StorageFactory.getStorages: Failed to instantiate any storage protocols. UKI-LT2-QMUL2-disk Error: failed to upload /vo.moedal.org/sim/13TEVYY/Fil esByArka/unweighted_events.lhe to UKI-LT2-QMUL2-disk

Many thanks in advance and cheers, Daniel

------------------------------ *From:* gridpp-dirac-users-bounces@imperial.ac.uk [ gridpp-dirac-users-bounces@imperial.ac.uk] on behalf of Daniel Felea [ Daniel.Felea@cern.ch] *Sent:* 20 March 2018 15:41 *To:* gridpp-dirac-users@imperial.ac.uk *Subject:* [Gridpp-Dirac-Users] issue when uploading files to QMUL

Hello,

I recently tried to upload a file to QMUL but it failed, please see below:

[gridpp@10 ganga]$ dirac-dms-add-file /vo.moedal.org/user/d/daniel.f elea/unweighted_events.lhe unweighted_events.lhe UKI-LT2-QMUL2-disk Uploading /vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe Error: failed to upload /vo.moedal.org/user/d/daniel.f elea/unweighted_events.lhe to UKI-LT2-QMUL2-disk

A colleague from MoEDAL tells me that he also tried to upload a bunch of files on QMUL two weeks ago, but with the same negative result.

Please, can you help us ?

Thank you very much in anticipation !

Cheers, Daniel

-- _______________________________________________ Gridpp-Dirac-Users mailing list Gridpp-Dirac-Users@imperial.ac.uk https://mailman.ic.ac.uk/mailman/listinfo/gridpp-dirac-users

-- Sent from the pit of despair

----------------------------------------------------------- daniela.bauer@imperial.ac.uk HEP Group/Physics Dep Imperial College London, SW7 2BW Tel: +44-(0)20-75947810 <+44%2020%207594%207810> http://www.hep.ph.ic.ac.uk/~dbauer/

-- =============================================================== *Arka Santra* *Post Doctoral Researcher* * Instituto de Fisica Corpuscular* * Parque Cientifico* * C/Catedratico Jose Beltran, 2* * E-46980, Paterna* * Espana* ===============================================================