Hi Daniel, Arka, this looks like a problem with the ganga UI to which I don't have any immediate access. Could you (plural you) *in a clean shell* (definitely no ganga setup) on either SL6 or SL7 do this: (note you usercet.pem and userkey.oem must be in .globus in your home directory) mkdir dirac_ui cd dirac_ui wget -np -O dirac-install https://raw.githubusercontent.com/DIRACGrid/DIRAC/integration/Core/scripts/d... chmod u+x dirac-install ./dirac-install -r v6r19p10 -i 27 -g v13r0 . bashrc dirac-proxy-init -x # (needs user cert password) dirac-configure -F -S GridPP -C dips://dirac01.grid.hep.ph.ic.ac.uk:9135/Configuration/Server -I dirac-proxy-init -g vo.moedal.org_user -M And then run your upload command. Thanks, Daniela On 21 March 2018 at 08:45, Daniel Felea <Daniel.Felea@cern.ch> wrote:
Hi Daniela,
Thank you very much for your help. Arka sent an email with the environment he's been using. I do not have Arka's issue, however, no person from MoEDAL exp. can upload files to QMUL.
Many thanks for your help !!
Cheers, Daniel
------------------------------ *From:* gridpp-dirac-users-bounces@imperial.ac.uk [ gridpp-dirac-users-bounces@imperial.ac.uk] on behalf of Daniela Bauer [ daniela.bauer.grid@googlemail.com] *Sent:* 20 March 2018 17:17 *To:* gridpp-dirac-users@imperial.ac.uk *Subject:* Re: [Gridpp-Dirac-Users] errors - issue when uploading files to QMUL
Hi Daniel,
This looks like the command is picking up the wrong version of gfal. Is this a recently installed UI ? Could you please sent us your environment ?
Cheers, Daniela
On 20 March 2018 at 16:09, Daniel Felea <Daniel.Felea@cern.ch> wrote:
Hi again,
In addition to those sent before, please see below the errors got by MoEDAL colleague:
Uploading /vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe StorageFactory._generateStorageObject: Failed to instantiate UKI-LT2-QMUL2-disk: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum Traceback (most recent call last): File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/Stora geFactory.py", line 416, in __generateStorageObject storage = storageClass(storageName, parameters) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _SRM2Storage.py", line 31, in __init__ super( GFAL2_SRM2Storage, self ).__init__( storageName, parameters ) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2 _StorageBase.py", line 74, in __init__ self.ctx = gfal2.creat_context() GError: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum StorageFactory.getStorages: Failed to instantiate any storage protocols. UKI-LT2-QMUL2-disk Error: failed to upload /vo.moedal.org/sim/13TEVYY/Fil esByArka/unweighted_events.lhe to UKI-LT2-QMUL2-disk
Many thanks in advance and cheers, Daniel
------------------------------ *From:* gridpp-dirac-users-bounces@imperial.ac.uk [ gridpp-dirac-users-bounces@imperial.ac.uk] on behalf of Daniel Felea [ Daniel.Felea@cern.ch] *Sent:* 20 March 2018 15:41 *To:* gridpp-dirac-users@imperial.ac.uk *Subject:* [Gridpp-Dirac-Users] issue when uploading files to QMUL
Hello,
I recently tried to upload a file to QMUL but it failed, please see below:
[gridpp@10 ganga]$ dirac-dms-add-file /vo.moedal.org/user/d/daniel.f elea/unweighted_events.lhe unweighted_events.lhe UKI-LT2-QMUL2-disk Uploading /vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe Error: failed to upload /vo.moedal.org/user/d/daniel.f elea/unweighted_events.lhe to UKI-LT2-QMUL2-disk
A colleague from MoEDAL tells me that he also tried to upload a bunch of files on QMUL two weeks ago, but with the same negative result.
Please, can you help us ?
Thank you very much in anticipation !
Cheers, Daniel
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-- Sent from the pit of despair
----------------------------------------------------------- daniela.bauer@imperial.ac.uk HEP Group/Physics Dep Imperial College London, SW7 2BW Tel: +44-(0)20-75947810 <+44%2020%207594%207810> http://www.hep.ph.ic.ac.uk/~dbauer/
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-- Sent from the pit of despair ----------------------------------------------------------- daniela.bauer@imperial.ac.uk HEP Group/Physics Dep Imperial College London, SW7 2BW Tel: +44-(0)20-75947810 http://www.hep.ph.ic.ac.uk/~dbauer/