Hmm, have are you loaded the full certificate into your browser (i.e. not a
proxy + chain)?

Perhaps you could send me the usercert.pem bit so I can check it validates
against the certificates directory on that machine?

(Do you really need to access the web interface with this certificate? Your
other (CERN) one should give you access to pretty much the same
information...)

Regards,
Simon


On Fri, Oct 25, 2019 at 03:15:04PM +0100, Raja Nandakumar wrote:
> Hi Simon,
>
> Unfortunately it still does not work.
>
> Regards,
> Raja.
>
> On 25/10/19 15:08, Simon Fayer wrote:
> > Hi Raja,
> >
> > The error on our side seems to just be:
> > WARN:tornado.general:SSL Error on 12 (host, 46764): [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661)
> >
> > We have the right CA on there, so it should work. I've restarted the web
> > server in-case it was caching the old user information, can you please try
> > it again?
> >
> > Regards,
> > Simon
> >
> >
> > On Fri, Oct 25, 2019 at 02:57:20PM +0100, Raja Nandakumar wrote:
> > > Hi Simon,
> > >
> > > Could you check if there is an issue with my certificate /browser? When I try to load the web portal with my fermilab certificate, I get among other errors, the following
> > >
> > > dirac.gridpp.ac.uk didn’t accept your login certificate
> > >
> > > Regards,
> > > Raja.
> > >