We have some better news: we believe that things have improved and that the service should now be available again. We would therefore request users to let us know if they encounter any problems with the system.

Thanks very much and apologies for inconvenience.

Dan Whitehouse

Imperial College HEP

From: gridpp-dirac-users-bounces@imperial.ac.uk <gridpp-dirac-users-bounces@imperial.ac.uk> on behalf of Whitehouse, Dan <d.whitehouse@imperial.ac.uk>
Date: Friday, 12 August 2022 at 16:48
To: gridpp-dirac-users <gridpp-dirac-users@imperial.ac.uk>
Subject: Re: [Gridpp-Dirac-Users] Issues With Dirac Service

Unfortunately we are still experiencing issues with the service and we expect those to continue into tomorrow (Saturday August 13^th).

We’ll continue to update as we have more information.

Thanks,

Dan Whitehouse

Imperial College HEP

From: gridpp-dirac-users-bounces@imperial.ac.uk <gridpp-dirac-users-bounces@imperial.ac.uk> on behalf of Whitehouse, Dan <d.whitehouse@imperial.ac.uk>
Date: Friday, 12 August 2022 at 13:03
To: gridpp-dirac-users <gridpp-dirac-users@imperial.ac.uk>
Subject: [Gridpp-Dirac-Users] Issues With Dirac Service

We are currently experiencing some issues with the Dirac service. This may be the result of some recent maintenance work that we have carried out. We will update you as soon as we have more information.

Thanks,

Dan Whitehouse

Imperial College HEP