Hi Daniela, Thank you very much for your help. Arka sent an email with the environment he's been using. I do not have Arka's issue, however, no person from MoEDAL exp. can upload files to QMUL. Many thanks for your help !! Cheers, Daniel ________________________________ From: gridpp-dirac-users-bounces@imperial.ac.uk [gridpp-dirac-users-bounces@imperial.ac.uk] on behalf of Daniela Bauer [daniela.bauer.grid@googlemail.com] Sent: 20 March 2018 17:17 To: gridpp-dirac-users@imperial.ac.uk Subject: Re: [Gridpp-Dirac-Users] errors - issue when uploading files to QMUL Hi Daniel, This looks like the command is picking up the wrong version of gfal. Is this a recently installed UI ? Could you please sent us your environment ? Cheers, Daniela On 20 March 2018 at 16:09, Daniel Felea <Daniel.Felea@cern.ch<mailto:Daniel.Felea@cern.ch>> wrote: Hi again, In addition to those sent before, please see below the errors got by MoEDAL colleague: Uploading /vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe<http://vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe> StorageFactory._generateStorageObject: Failed to instantiate UKI-LT2-QMUL2-disk: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum Traceback (most recent call last): File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/StorageFactory.py<http://ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/StorageFactory.py>", line 416, in __generateStorageObject storage = storageClass(storageName, parameters) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2_SRM2Storage.py<http://ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2_SRM2Storage.py>", line 31, in __init__ super( GFAL2_SRM2Storage, self ).__init__( storageName, parameters ) File "/cvmfs/ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2_StorageBase.py<http://ganga.cern.ch/dirac_ui/DIRAC/Resources/Storage/GFAL2_StorageBase.py>", line 74, in __init__ self.ctx = gfal2.creat_context() GError: Unable to open the /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so plugin specified in the plugin directory, failure : /usr/lib64/gfal2-plugins//libgfal_plugin_srm.so: undefined symbol: gfalt_get_checksum StorageFactory.getStorages: Failed to instantiate any storage protocols. UKI-LT2-QMUL2-disk Error: failed to upload /vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe<http://vo.moedal.org/sim/13TEVYY/FilesByArka/unweighted_events.lhe> to UKI-LT2-QMUL2-disk Many thanks in advance and cheers, Daniel ________________________________ From: gridpp-dirac-users-bounces@imperial.ac.uk<mailto:gridpp-dirac-users-bounces@imperial.ac.uk> [gridpp-dirac-users-bounces@imperial.ac.uk<mailto:gridpp-dirac-users-bounces@imperial.ac.uk>] on behalf of Daniel Felea [Daniel.Felea@cern.ch<mailto:Daniel.Felea@cern.ch>] Sent: 20 March 2018 15:41 To: gridpp-dirac-users@imperial.ac.uk<mailto:gridpp-dirac-users@imperial.ac.uk> Subject: [Gridpp-Dirac-Users] issue when uploading files to QMUL Hello, I recently tried to upload a file to QMUL but it failed, please see below: [gridpp@10 ganga]$ dirac-dms-add-file /vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe<http://vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe> unweighted_events.lhe UKI-LT2-QMUL2-disk Uploading /vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe<http://vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe> Error: failed to upload /vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe<http://vo.moedal.org/user/d/daniel.felea/unweighted_events.lhe> to UKI-LT2-QMUL2-disk A colleague from MoEDAL tells me that he also tried to upload a bunch of files on QMUL two weeks ago, but with the same negative result. Please, can you help us ? Thank you very much in anticipation ! Cheers, Daniel -- _______________________________________________ Gridpp-Dirac-Users mailing list Gridpp-Dirac-Users@imperial.ac.uk<mailto:Gridpp-Dirac-Users@imperial.ac.uk> https://mailman.ic.ac.uk/mailman/listinfo/gridpp-dirac-users -- Sent from the pit of despair ----------------------------------------------------------- daniela.bauer@imperial.ac.uk<mailto:daniela.bauer@imperial.ac.uk> HEP Group/Physics Dep Imperial College London, SW7 2BW Tel: +44-(0)20-75947810 http://www.hep.ph.ic.ac.uk/~dbauer/