Hi Paolo,

I have now been able to copy a file to the mu3e area at Liverpool. (I had to use the pilot proxy as I am not a member of mu3e.org).
Could you try to copy a file from your UI to /mu3e.org/user/p/paolo3/test/ with the debug options enabled, just so we can check your permissions ?

Example command:
dirac-dms-add-file -ddd /mu3e.org/user/p/paolo3/test/liv1-test.txt sometestfile UKI-NORTHGRID-LIV-HEP-disk

Please also send the output of dirac-proxy-info, though given that DIRAC let you submit a job, I would assume that's OK.

Thanks,
Daniela


On Thu, 4 Jul 2024 at 10:53, Daniela Bauer <daniela.bauer.grid@googlemail.com> wrote:
Actually I take it back, it looks like it's a  DIRAC problem, but I haven't found the solution yet.
I can copy files to Liverpool by hand (even inside a DIRAC environment), but not when using the DIRAC tools.
Needless to say, we haven't had an update since May, and I don't know why it just broke.

I'll get back to you as soon as I have more information.

Apologies,
Daniela


On Thu, 4 Jul 2024 at 09:55, Daniela Bauer <daniela.bauer.grid@googlemail.com> wrote:
Hi,

The paths are what Liverpool is advertising, though it also seems to be advertising this to be a dCache SE. They also advertise support for the gridpp VO, but I get an authorisation error if I try.
@Paolo: I think this is a site issue. I will file a GGUS issue with the site and cc you on it, so you can see when it is resolved.

Daniela

On Wed, 3 Jul 2024 at 17:35, Beltrame, Paolo <Paolo.Beltrame@liverpool.ac.uk> wrote:
The job was running at site LCG.UKI-SCOTGRID-ECDF.uk
___

L’amor che move il sole e l’altre stelle
(Paradiso, XXXIII, v. 145, Dante Alighieri)

Dr. Paolo Beltrame
University of Liverpool 
Oliver Lodge Laboratories (Room 223)
Oxford Street
Liverpool
L69 7ZE

Mobile: +39 (339) 1363133
Skype: fedro3

On 3 Jul 2024, at 5:29 PM, Sam Skipsey <sskipsey@googlemail.com> wrote:

Caution: This email originated from outside of the University. Do not click links or open attachments unless you recognise the source of this email and know the content is safe. Check sender address, hover over URLs and don't open suspicious email attachments.

So, those destination SFNs look weird and probably out of date - I suspect that root://tmph7cievym@hepgrid11.ph.liv.ac.uk:1094//dpm/ isn't what the uploader should be trying as a destination?

What node is this you are uploading from?


On Wed, 3 Jul 2024, 17:09 Beltrame, Paolo, <Paolo.Beltrame@liverpool.ac.uk> wrote:
This email from Paolo.Beltrame@liverpool.ac.uk originates from outside Imperial. Do not click on links and attachments unless you recognise the sender. If you trust the sender, add them to your safe senders list to disable email stamping for this address.
 
Dear all, 

I have produced some files and I got error messages when I tried to copy them. 
This is the error I get

Error: failed to upload /mu3e.org/user/p/paolo3/test/mu3e_1E3_signal_run000001.root to UKI-NORTHGRID-LIV-HEP-disk: {'OK': False, 'Errno': 0, 'Message': "Failed to put file to Storage Element. Failed to copy ./data/mu3e_1E3_signal_run000001.root to srm://hepgrid11.ph.liv.\
p/paolo3/test', 93) Failed to copy ./data/mu3e_1E3_signal_run000001.root to root://tmph7cievym@hepgrid11.ph.liv.ac.uk:1094//dpm/ph.liv.ac.uk/home/mu3e.org/mu3e.org/user/p/paolo3/test/mu3e_1E3_signal_run000001.root: GError('Protocol not supported or path/url invalid: root\
://tmph7cievym@hepgrid11.ph.liv.ac.uk:1094//dpm/ph.liv.ac.uk/home/mu3e.org/mu3e.org/user/p/paolo3/test', 93)", 'CallStack': ['  File "/cvmfs/dirac.egi.eu/dirac/v8.0.38/Linux-x86_64/bin/dirac-dms-add-file", line 8, in <module>\n    sys.exit(main())\n', '  File "/cvmfs/dir\
ts/dirac_dms_add_file.py", line 107, in main\n    res = dm.putAndRegister(lfn["lfn"], lfn["localfile"], lfn["SE"], lfn["guid"], overwrite=overwrite)\n', '  File "/cvmfs/dirac.egi.eu/dirac/v8.0.38/Linux-x86_64/lib/python3.11/site-packages/DIRAC/DataManagementSystem/Client\
/DataManager.py", line 547, in putAndRegister\n    return S_ERROR(f"{errStr} {res[\'Message\']}")\n’]}


Could you please help me in understanding… and possibly solving it.

Cheers,
Paolo

___

L’amor che move il sole e l’altre stelle
(Paradiso, XXXIII, v. 145, Dante Alighieri)

Dr. Paolo Beltrame
University of Liverpool 
Oliver Lodge Laboratories (Room 223)
Oxford Street
Liverpool
L69 7ZE

Mobile: +39 (339) 1363133
Skype: fedro3

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