Dear FILM-users, We hope you are all safe and well and able to work remotely. The film team is adjusting to this new way of working and we already got a number of requests from users who are writing up results. We will continue to give advice on image analysis - for help connecting to scratch see at the end - - For simple questions, just continue to send an email either to one of us or to film-service@imperial.ac.uk<mailto:film-service@imperial.ac.uk> - If you want a bit more help, please request 'Remote Help with Image Analysis<https://ppms.eu/imperial/req/?pf=2&training=true&form=71>' on our PPMS booking system under 'requests, this allows us to distribute requests to the members of the FILM team and process a queue of requests in the order they come in. Please also indicate the location of an example image on our scratch2 server. - We might need to charge staff assistance (£29 / hour) for image analysis help, but plan to keep the first two hours free of charge for data acquired using our microscopes. The facility charges, including a large part of our salaries, are recovered from the microscope usage charges, when the microscopes are not booked, the facility has no income. - Image analysis help could be done as step-by-step guides sent via e-mail and/or or additional telephone sessions. When screen sharing is necessary, Skype, Zoom or maybe Microsoft teams might be possible, but this will depend on the user's and team member's individual preferences and we have to experiment a bit with these. - FILM has four remote desktop workstations with powerful processors and lots of RAM, one of them runs the Huygens deconvolution software. They all have Fiji installed, this might be an option if you have larger files which you cannot analyze with your own computer. However the graphic cards on these machines have some limitations, they are not suitable for 3D rendering, please ask FILM for access and further details. - The Royal Microscopical Society has set up a web page for online resources: https://www.rms.org.uk/study-read/news-listing-page/online-microscopy-talks-... Connecting to scratch from home: When you are not on the college network, you would need to use a VPN connection to connect your home computer directly to scratch, use IC\username (your own user name) to connect. See ICT webpages on how to connect to a VPN: https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communica... Another option is to remotely connect to your college computer (if you have one), this should work without VPN, when the windows remote desktop is configured correctly as described here: https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communica.... You might need to wake up the computer first, but ICT has ICT have turned off 'power save mode' so your work PC will not go to sleep while you are working remotely if you needed to leave it running. You might be able to copy and paste files from the remote connection directly to your home PC (this might take a while) or save to e.g. your One Drive. The file exchange is a way to send large files to collaborators: https://www.imperial.ac.uk/medicine/study/e-learning/blackboard-access-and-s... All the best! Andreas, Steve and Alice ---------------------------------------------------- Dr Andreas Bruckbauer FILM facility manager Sir Alexander Fleming Building South Kensington Campus Imperial College London Exhibition Road London, SW7 2AZ Working remotely from home a.bruckbauer@imperial.ac.uk<mailto:a.bruckbauer@imperial.ac.uk> http://www.imperial.ac.uk/medicine/facility-for-imaging-by-light-microscopy/ ----------------------------------------------------